Condiciones generales
GENERAL TERMS AND CONDITIONS OF SALE
The following General Terms and Conditions govern the reservation and rental of holiday accommodations offered on the website https://www.jbvoyage.com, which is owned by JB Voyage – SASU (hereinafter referred to as “the Owner”).
1. Object
These terms define all conditions applicable to the reservation and rental of holiday accommodations provided by the Owner. Acceptance of these conditions is a prerequisite for any utilization of the services offered on the Site.
2. Reservation
2.1 Reservation Procedure
To make a reservation, the User must complete the reservation form available on the Site. The reservation shall be confirmed by an email dispatched from the Owner upon receipt of full payment.
2.2 Payment
The reservation requires full payment of the rental amount. No deposit or partial payment is permitted. Payment must be made in full at the time of reservation to secure the booking. Payments may be executed by bank transfer, credit card, or via PayPal.
2.3 Cancellation and No-Show Policy
Any cancellation must be communicated in writing to the following address: j.beckouet@gmail.com. In the event of any cancellation, irrespective of the notice period, or in the case of a no-show, no refund shall be granted.
3. Arrival and Departure
3.1 Check-In
Check-in is scheduled from 17:00 on the day of arrival. Should arrival occur outside these hours, the Client is required to notify the Owner in advance.
3.2 Check-Out
Check-out must be completed before 12:00 on the day of departure. Any late departure without prior agreement may incur additional charges.
4. Occupancy
4.1 Number of Occupants
The accommodation may only be occupied by the number of persons specified in the reservation. No additional guests are permitted without the Owner’s prior consent.
4.2 House Rules
Guests are obliged to adhere to established norms of coexistence and courtesy so as not to disturb the tranquility of neighboring residents. The organization of parties or events is strictly prohibited unless prior authorization is obtained.
5. Use of the Accommodation
5.1 Client’s Responsibility
The Client undertakes to maintain the accommodation in good condition and to promptly report any damage or malfunction observed during the stay.
5.2 Prohibitions
Smoking inside the accommodation is strictly forbidden, as is engaging in any illegal or hazardous activities.
6. Included Services
6.1 Inclusions
The rental amount includes the following services, unless expressly stated otherwise at the time of reservation:
Supply of water, electricity, and gas
Provision of bed linens and towels
Final cleaning service
6.2 Equipment
The accommodation is furnished with amenities including, but not limited to, WiFi connectivity, a television, and various household appliances, thereby ensuring the comfort and convenience of the guests.
7. Owner’s Liability
7.1 Limitation of Liability
The Owner commits to providing accurate and up-to-date information regarding the accommodation. However, JB Voyage – SASU shall not be held liable for any direct or indirect damages or losses incurred by the guests during their stay, except in cases of proven negligence on the part of the Owner.
7.2 Force Majeure
In the event of force majeure (e.g., fire, flood, etc.) rendering the use of the accommodation impossible, the Owner undertakes to refund in full all amounts paid by the Client.
8. Data Protection
In accordance with the General Data Protection Regulation (GDPR), personal data collected in connection with the reservation and management of the stay will be processed by JB Voyage – SASU exclusively for the purpose of managing your reservation and stay. For further details, please refer to our Privacy Policy.
9. Amendments to the General Terms and Conditions
The Owner reserves the right to amend these General Terms and Conditions at any time to accommodate changes in the Site and/or applicable legislation. It is advisable to review this page periodically to remain informed of any updates.
For any questions or requests for further information regarding these General Terms and Conditions of Sale, please contact the Owner at j.beckouet@gmail.com.